New Noah Owner but big trouble

[sovietpop]

Hi,

I've ordered a brand new Noah from Ebay (btw it was from musictech and i can say it was a pleasure dealing with that guy)

Well, i wanted to make a backup from my Noah but i pressed the wrong button ! Instead of creating a backup of my Noah i did restore a backup (thought i dont know which one cause i never made any backup). Anyway after that my Noah was not booting anymore so i used the Flash utility. Guess what ... The unit is booting but i need a key for every single synth ???
So i have sent 2 mails to sonic-core about 9 days ago but no reply. Is there any way i can fix the problem without sonic core ?

I am afraid the Noah is now good for the bin

Thanks in advance for any help.

Jean Sebastien.

[HUROLURA]

I do not think there is any workaround.
Making a backup was wise ... too bad you made a mistake.
As you succeed to upload the NOAH firmware once again, you got to the point where none of us could help you as you definetly needs the keyfile.

I feel the best would be to wait a bit for an answer from SC.
They do not support CreamWare Noah but probably still can kindly generate keyfile for it...

[garyb]

pm me with your email address. i'll see what i can find out.

don't worry. you can get the keyfile.

[sovietpop]

Wow, what a great community

I didnt expect a reply so fast.


BTW, i used to own a pulsar 2 card in the past and i missed the quality of the plugins so i bought the NOAH while i am saving for an xite !

[garyb]

[sovietpop]

Problem solve !!

A big thanks to Gary and Ralf, Amazing support if you ask me considering the Noah is not supported anymore .

[garyb]

[HUROLURA]

Problem solve !!

A big thanks to Gary and Ralf, Amazing support if you ask me considering the Noah is not supported anymore .

That's just what I thought ...

[silverhawk]

hi!!

i have the same problem i send an email but 5 days now i dont have any response from sonic core.....i thing my noah goes R.I.P........

[garyb]

no, they'll semd it. give a few more days. if you don't get it try again.

[silverhawk]

please anyone who knows something about sonic core because 13 days now they did not answer to my mails.......and my noah still dead....

[garyb]

S|C has NO connection with the Noah. the keyfiles are sent as a goodwill service, but the Noah is not supported in any way. what happens is that v4 requests and Noah requests go into a folder that gets worked on when it's slow. obviously paying customers of Sonic|Core must be taken care of first. the problem is that there are only a few people at Sonic|Core and they've been building and shipping XITEs lately. also, there have been a number of v5.1 purchases. since there's only one guy in charge of keyfiles, he probably hasn't been able to get to your request. if you want, you can write in again to be sure.

[dante]

a few people at Sonic|Core been building and shipping XITEs lately.

Thats a good sign - plenty of XITE's shipping Do we detect some (at least modest) momentum in uptake (due to SDK package deal or otherwise) ?

[garyb]

yes.

it's still small potatoes, but there's progress, slowly.

[silverhawk]

I understand the sinoc core is not the creamware but i thing you need only few seconds to reply on mails to give a simply answer...for example yes will help you just give us time or sorry we cant do nothing about you situation......so simple.... anyway i will send an email for last time if i have an new i will report it here...thanx anyway to gAryb for the interisting