Pulsar II sudenly won't work?

Kalinski · Post by **Kalinski** » Tue Jan 31, 2006 12:10 pm

Hi

I have not changed a thing on my PC (xp pro) and suddenly today pulsar won't work? it loads ok but i can't get any sound out!!?

I have checked my default load and nothing has changed.

anyone got any good check lists so that i can work the problem logically?

also i forgot to add that ihave restarted pulsar and my pc numerous times

cheers

[ This Message was edited by: Kalinski on 2006-01-31 12:10 ]

[ This Message was edited by: Kalinski on 2006-01-31 12:13 ]

alfonso · Post by **alfonso** » Tue Jan 31, 2006 12:46 pm

Is it set to master clock? does it show the samplerate?

Kalinski · Post by **Kalinski** » Tue Jan 31, 2006 1:02 pm

it is set as master and i have the tab clicked at 44.1 and s/p-dif, but no samplerate setting is showing and the pulsar connect light keeps flickering down the three red lights?

astroman · Post by **astroman** » Tue Jan 31, 2006 1:55 pm

Is the card properly seated with good contact to the PC case ?
If yes, then remove the cable whip from it's connector - if the cable is broken (somewhere inside) it can cause similiar symptoms.

good luck, tom

ps: forgot the magic reset - unplug the powercord from the wall (!) switch it on and of a couple of times without power connection (to unload the buffer caps) - wait a minute - plugin the cable and start again.

[ This Message was edited by: astroman on 2006-01-31 16:03 ]

alfonso · Post by **alfonso** » Tue Jan 31, 2006 2:23 pm

On 2006-01-31 13:02, Kalinski wrote:
it is set as master and i have the tab clicked at 44.1 and s/p-dif, but no samplerate setting is showing and the pulsar connect light keeps flickering down the three red lights?

mmm, contact cwa service.

flaminghoon · Post by **flaminghoon** » Thu Feb 02, 2006 1:10 pm

Hiya

I have also found the same problem is happening...this is after a few weeks of running Scope 4.5...I am reinstalling the drivers to see what happens, last resort is revert back to a previous install of XP from my ghost image...

Any else have this problem?

flaminghoon · Post by **flaminghoon** » Fri Feb 03, 2006 6:02 am

Heya

I called Creamware in Canada last night and they were surprisingly very helpful about this fault. Apparently it happens sometimes that the PCI slot can be affected by a buildup of dust which affects the connection with the Pulsar Card. I was advised to remove the Card and vacuum the case for dust and then clean the connections on the Card with pure alcohol.

It worked for me after cleaning the case out of (excessive) dust and to be sure I inserted the card into a spare PCI slot and then powered up and had to reinstall the drivers for the card and Scope software. After that it now works fine.

Apparently if you have tried this and it fails then you will need to send speak to Ralph at Creamware and they will quote you a repair cost.

cheers d-_-b