New PC still freeze .

An area for people to discuss Scope related problems, issues, etc.

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Post by Guest »

He is not running an Intel system.
Sid: I read somewhere where garyb advised you to get an Intel 865P. That you have been a fine mainboard.

I also read a while back of a person with 915 trouble.
Cochise
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Post by Cochise »

Sorry, it's difficult find something free with that link.
Try here

(go to "Pulsar/Scope-FreeUser-Devices")









<font size=-1>[ This Message was edited by: Cochise on 2005-06-17 13:11 ]</font>
fidox
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Post by fidox »

hi,

well i understand your problem, since i've used asus mobo too,
i also know what freezes you have, it was the same here, and i tried tons of settings and so on.... sfp4.0 was the same issue,

well the only thing which worked for me was to change drivers for my cards to sfp3.1a,
there were no freezes after that, sometimes just blue screen, but that was normaly when i load modular stuff, which causes some problems also with my old configuration,
but no freezes, and restarting comp.

but.... i wasn't satisfied at all,
i wanted stability with sfp4.0 without changing drivers or similar stuff....so,

i have change mobo now..from asus p4C800-De 875chipset to abit ic7 875chipset,
all other settings are the same, maybe just that i don't use HT, i have all other stuff enabled,
i'm using cubase 5.0 + sfp4.0
so far i can tell that it's working perfectly,
i just hope it will stay this way,
no pain when making music....:smile:

my configuration:
Abit IC7
P4 2.8HT
1gb ram - 4 x 256mb PC3200 400mhz
1 x 80gb WD hdd IDE
3 x CW - 1 x Pulsar XTC + 2 x LunaII
Radeon 9600pro 256mb
500w power supply
WinXP SP1

disabled almost all services, running system just for audio and midi,
in BIOS disabled all com, lpt, parallel ports,1394,audio on-board, lan on-board....
no irq sharing...



matej
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garyb
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Post by garyb »

most likely a defective motherboard, though you should check memory. defective mobos are common. properly funtioning hardware will NOT crash if it is set up properly.

*edit*
on second thought, that motherboard has lots of onboard functions. are you sure that you don't have a conflict somewhere? how about the latest bios and vid drivers? that's pretty new hardware implementation(massive onboard video, ddr2 and pci-e), maybe there are a few errors in drivers or bios that have been corrected. cwa stuff HAS been used succesfully with 900 series chipsets, so i doubt that there is a basic conflict there. and why can't you get v4 from cwa? Ralf seems very happy to help....no, on second thought i was correct b4, if your computer is set up properly and the hardware is not faulty, it should SURELY work.

<font size=-1>[ This Message was edited by: garyb on 2005-06-17 21:07 ]</font>
sidon
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Post by sidon »

Hi,
Garyb , I have contacted CW asking for my activation keys ,
they did not answer yet ,(more then a week).

I am almost sure every thing is good on my setup because as I said , using a different soundcard I have no crahses.

Also when playing without midi controls changing, every things runs good .

I will NOT replace this mother board .
and I have run memtest all was O.k,

any suugestions about how to check that all parts on my setup are O.k ?
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garyb
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Post by garyb »

aaah, it's midi!
well, if your controller sends active sensing you MUST disable it(use the midi monitor to veiw messages sent). you should also disable unneeded midi clock. if you can't disable it and using the midi filter doesn't help, then use an external filter. if an external filter is not available then you'll have to use anothe midi interface to get TO the sequencer. the sequencer can still route midi to scope.

i don't give a damn what other interface is working, however. that does NOT prove that you don't have a defective motherboard. the cwa card uses pci resources HEAVILY, and it will show up flaws that another card may not.

as to support, did you email rb[AT]creaware.de? Ralf usually answers those requests immediately. maybe the spam filter got you, try again. be sure to give a complete description of your problem with the website(why you can't just get the keys yourself) as well as your login info and the card's serial #. oh, and be kind. Ralf really does try to help people. he's not a jerk.
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Ralf
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Post by Ralf »

Hi Sidon,

sorry, but i did not received an email from you.
Please try again. If you get no answer from me within 2 days, so please contact me by fone. 0049 2241 59580 ( or 12 instead of 0 ).

cheers
ralf
[ rb@creamware.de ]
On 2005-06-18 02:21, sidon wrote:
Hi,
Garyb , I have contacted CW asking for my activation keys ,
they did not answer yet ,(more then a week).

I am almost sure every thing is good on my setup because as I said , using a different soundcard I have no crahses.

Also when playing without midi controls changing, every things runs good .

I will NOT replace this mother board .
and I have run memtest all was O.k,

any suugestions about how to check that all parts on my setup are O.k ?



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Ralf
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Post by Ralf »

please contact me via email ( rb@creamware.de ) I will send you a PDF-file with a lot of help in it, how to configure your system.

cheers
ralf

On 2005-06-17 12:06, sidon wrote:
Hi,
I am running in ACPI mode ,
I have installed the XP myself ,
I have SP2 but it happened on the 2nd PC with out it as well as with it.
the Luna is on IRQ 21 and it is not shared with any other device .
I have the midi filter on and I have put it before the input of the midi sequencer .
I have filtered all midi data except for midi control and note on / off .
the cubase have midi indicators and nothing is going in unless I use a controll or press a note on the keyboard.

The crash is instant , the PC suddenly freeze and the sound is stuck (playing a short loop of what was playing ).
The only way to free it is to do reset .

P.S: 430W should be fine in order to use this CPU as most PC I know use much less.

Also I have chosen this system configuration by my self. after reading lots of reviews and articles and also checking things on this furom. I dont see what could be better on this system - ecexpt of maybe the samsung hard disk and the CPU fan should have been a Zalman , but the CPU has no heating problem .
All n all I think this is a very good setup.






<font size=-1>[ This Message was edited by: sidon on 2005-06-17 12:09 ]</font>

<font size=-1>[ This Message was edited by: sidon on 2005-06-17 12:12 ]</font>
cream
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Post by cream »

@Ralf

Isn't it handy to put the pdf file on the cwaudio site? I would like to have it also :wink:
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Ralf
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Post by Ralf »

Hi Cream,

tomorrow, when i'am back in the office, i will create a new folder ( called "help" )on our ftp server and put the file into it.

FTP.Cwaudio.de

user : anonymous
pass : anonymous


cheers
ralf
On 2005-06-19 14:30, cream wrote:
@Ralf

Isn't it handy to put the pdf file on the cwaudio site? I would like to have it also :wink:
<font size=-1>[ This Message was edited by: Ralf on 2005-06-19 14:44 ]</font>
cream
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Post by cream »

Great :smile:
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Ralf
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Post by Ralf »

Hi cream, the smilie says, that you've found the PDF-file.
We cannot describe the configuration for each system, but these things are mostly an assistance to run a musicworkstation stable.

all the best
ralf
On 2005-06-20 09:01, cream wrote:
Great :smile:
celmo
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Post by celmo »

The crash is instant , the PC suddenly freeze and the sound is stuck (playing a short loop of what was playing ).
The only way to free it is to do reset .
I've got exactly the same symptom on my ASUS P5GD2 Premium .
I suppose I've tried everything without good results. All other softs are runnning without problems, except Scope 4.
I suppose that it could be a memory management issue...I don't know.
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Post by wolf »

yeah, I know this freeze since some years, too, sometimes with buffered audio playing back in a loop as well and usually with a stuck mouse.
I tried nearly everything to get rid of it (in the meantime beside the cards everything has changed) and I was never able to find a general way to reproduce.

In my experience it has nothing to do with hw config / parts or temperature, but with the project file and if audio/midi is sent, as it happened with some projects always (but only, if playing back) and with some never.

In most cases I was able to get rid of the freezes by rebuilding the project in question from scratch.

best
Wolfgang
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Post by AndreD »

Is your system still freezing if threre is no physical midi-connection??
Simply try to disconnect your midicable...
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Ralf
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Post by Ralf »

hello Wolf,

please would you inform me, if AndreD's suggestion is helpful.

<Is your system still freezing if threre is <no physical midi-connection??
<Simply try to disconnect your midicable...


cheers
ralf
On 2005-06-21 05:56, wolf wrote:
yeah, I know this freeze since some years, too, sometimes with buffered audio playing back in a loop as well and usually with a stuck mouse.
I tried nearly everything to get rid of it (in the meantime beside the cards everything has changed) and I was never able to find a general way to reproduce.

In my experience it has nothing to do with hw config / parts or temperature, but with the project file and if audio/midi is sent, as it happened with some projects always (but only, if playing back) and with some never.

In most cases I was able to get rid of the freezes by rebuilding the project in question from scratch.

best
Wolfgang
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Post by wolf »

please would you inform me, if AndreD's suggestion is helpful.
yep, will do.
Booster
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Post by Booster »

I had the same problems including many others and nothing would work. Tried really everything and was so fed up with the situation that I bought a new motherboard.

My new Asus P5P800S with Intel P4 is running really stable compared to my older Epox AMD 2200+, although it freezes exactly the way you describe from time to time. The whole PC is stuck and the audio is playing a short loop. And it always happens when I'm playing my keyboard.

My masterkeyboard is a Yamaha SY99 and is sending active sense information. Because of your warnings I now plugged it into my Unitor 8 instead of my Creamware midi-input (although I used the midi-filter to get rid of the active sensing), and it seems to work now. Just tested it for a couple of hours, but it seems fine.

I'll be back when the first freeze appears!
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garyb
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Post by garyb »

that will work, i'm sure.
filtering out(turning off) active sensing will also work. active sensing fills the midi buffers causing the freeze.
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Post by Ralf »

Hey Booster and garyb and AndreD,

thanks a lot for this tips.

If I further receive any requests in my support box, concerning this problem then I will pass your experiences on. We will see then, if it global helps. Hope so.

Thanks again.

cheers
ralf

thanks for the tip
On 2005-06-30 01:52, Booster wrote:
I had the same problems including many others and nothing would work. Tried really everything and was so fed up with the situation that I bought a new motherboard.

My new Asus P5P800S with Intel P4 is running really stable compared to my older Epox AMD 2200+, although it freezes exactly the way you describe from time to time. The whole PC is stuck and the audio is playing a short loop. And it always happens when I'm playing my keyboard.

My masterkeyboard is a Yamaha SY99 and is sending active sense information. Because of your warnings I now plugged it into my Unitor 8 instead of my Creamware midi-input (although I used the midi-filter to get rid of the active sensing), and it seems to work now. Just tested it for a couple of hours, but it seems fine.

I'll be back when the first freeze appears!
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