PlanetZ forums - scopeusers.com

My card is now in Germany ... but delivery has been attempted and not accomplished. I'm worried it's going to be sent back to me without being seen by someone at Sonic-Core. I've never shipped something (other than myself) to Germany before and don't know how to make sure it gets to Sonic-Core now ...

Hey,

I had shipped the card off before seeing your post so my timing is off, but I appreciate your feedback. I had no idea that solder could brown. I don't think the card got too hot, but I'll be sure to keep it as chilly as possible from now on. I hadn't been using the cable whip for many years, I ...

Hey y'all,

Regarding ebay - I'd certainly be willing to go that route instead, but I've been looking into it every now and then and haven't seen much. Currently there's nothing available on ebay and I want to make sure I'm ready to roll when this summer hits. I'll keep my eye out though, maybe ...

Hey,

So the night of my last post I received a response from sonic-core. The cost is approximately 48 euros to look at it and 300 euros if they need to fix it. They said it would take one month (I assume from receipt). I plan on sending it in.

Regarding the issue, I'm not certain if it's a bad ...

Ah, ok. Strangely ... that's great news to my ears. I hope they kick some major butt. I'll do that, courteously email them every once in a while, thanks for the advice.

Oddly enough, I awoke to a working card this morning. It is a really tempermental cat these days. Usually it doesn't work ...

Hello again,

I sent a renewed request on March 14th asking if I can arrange to have my card repaired and received a prompt response from sonic-core on March 15th, but I didn't receive an answer to my question. I suspect the person who responded didn't fully understand my request. Unfortunately ...

Hey,

Thanks for the *super* quick response garyb. I sent the email to support at soniccore.de (listed on the current sonic-core.net site). Now that you mention the spam filter, my email's subject line contained the error message, which I suspect to a filter could easily be seen as a random ...

Hi,

Basic question I have is: how long does Creamware's support take these days? I submitted a support request a week ago but haven't heard back.

Additional questions:

* how long does card repair take?
* How much does card repair cost?

Background:

My 6 dsp chip pulsar card no longer works ...